Shipping policy
**Logistics Policy**
**1. Order Processing Time**
All orders are processed within [insert number] 7/24 days as fast as possible
2. Shipping Methods
note: because our price shown on the website basis on B2B wholesale, With MOQ (generally 5pcs/sku) , after you order, you could email to us for double check your order No. and fees accroding to your certain product and quantity, also you could use your own shipping agent in China, we delivery to your shippping agent warehouse
We offer various shipping options to meet your needs, including:
- Standard air freight Shipping
- Expedited air freight Shipping
- Sea freight fees
Shipping costs are calculated at checkout based on the selected shipping method and the destination.
**3. Shipping Rates**
Shipping rates are determined by the weight of the items in your order and the shipping destination (generally we already included the shipping fees in the products). You can view the shipping costs during the checkout process.
**4. Delivery Times**
Delivery times vary based on the shipping method selected and the destination. Typically, you can expect:
- Standard air freight Shipping: [7-10 days ]
- Expedited air freight Shipping: [5-7 days ]
- sea freight fees:[15-40days]
Please note that these are estimated delivery times and may vary due to factors beyond our control.
**5. Payment options
The following payment methods are available to our customers:
please fill your order product/quantity /address on the website or email to us by rfq@himaloo.com , As soon as you confirm these details, we will issue you an offer with the amount, shipping weight and other required information and send it to you by email or other means of communication like whtasapp(86-17711394475)/wechat (86-15257975356) and so on .
Shipment of goods is made only after 100% prepayment.
Payment options:
1. -online transfer on the website by using your paypal or bank card/credit card (after confirm your order quantity and delivery address, we also could create one special an Exclusive payment Link for you including your special freight fees request)
2. - Bank transfer by company T/T : after you confirm the order quantity and delivery address,we would give you our proforma invoice (according to your certain quantity and freight fees) with our company bank information.
Currency:
We accept payments in usd/eur/and other.
After delivery, we would give you the invoice/packing list/bill of lading/ and so on for you.
**6. Order Tracking**
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
**7. Lost or Damaged Packages**
If your package is lost or damaged during transit, please contact us at [insert contact information]. We will work with the shipping carrier to resolve the issue.
**8. Returns and Exchanges**
For information on our return and exchange policy, please refer to our return policy.
**9. Contact Us**
If you have any questions or concerns regarding our logistics policy, please feel free to contact us at [insert contact information].
Thank you for shopping with us!
Feel free to customize this policy to fit your specific business needs and practices!